Recent Zone Alarm Toruble

Posted on July 19, 2008. Filed under: Mircosoft / Windows, The Internet |

Recently Zone Alarm has been disabling all web traffic via browsers regardless of the program permissions assigned.  Programs such as itunes, virus scanners etc all connect fine except for browsers such as Firefox, Internet Explorer etc.

Zone Alarm is discovered as the culprit because when it’s disabled, the internet works.  When it’s re-enabled, the internet stops working.  There are two methods of resolve.

First - update Zone Alarm; this fixes the problem that I was informed has emerged due to a Windows update that alters some settings Zone Alarm relies upon.  Secondly, if an update is not possible, downgrade the Firewall tab “Internet Zone Security” from High to Medium.  This also resolves the problem.


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